Archive for June, 2011

Ethical BlindSpots and what to do about them

Ford Pinto. Foreground car is a restored examp...

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This is a review of Max H. Bazerman and Ann E. Tenbrunsel’s new book ‘Blind Spots: why we fail to do what’s right and what to do about it‘ published by Princeton. Before I start a disclaimer seems right. I receive review books from Princeton and have received this book free of cost for review. Considering that I love free stuff, esp if it is good psychology / neuroscience books, and considering the fact that Princeton editors are more likely to send review copies to those who give a positive review, there is a potential conflict of interest. Now that I have disclosed this conflict of interest, my review should be less biased and more responsible. Or so you thought!

Not so, if we go by Max and Ann’s research. They don’t specifically study the problem of bias in book reviews:-) , but have gathered a pile of evidence in related conflicts of interest scenarios like a researcher publishing on efficacy of a drug where the sponsor of the study is a drug company ; or the auditors disclosing their other consulting businesses with the audited firm; all of which point to the fact that disclosing (or being mandated to disclose) our conflicts of interest , sort of gives us a license to be biased; and more so when authors are explicit about the conflict of interest, the readers are less likely to detect the bias.

The above is just one of the numerous examples of what the authors call bounded ethicality, in the same vein as bounded rationality. As per the bounded ethical view of human nature, we have limited resources esp the conscious deliberate decision making moral system resources as compared to the other fast and intuitive decision making system. The trouble lies with the fact that we are blind to how we will act in a future ethical dilemma (because we have hard time visualizing that our ‘want’ self will override our’ should’ self in the heat of the moment) or even if we will see the issue as an ethical issue at all (the case of ethical fading) .

When those in our organizations or government try to make policies that don’t take into account these psychological realities or blind spots, what effects they have on ethical issue is either sub-optimal or may even backfire. To take two well known examples: if an organization uses punishment as a tactics to enforce ethical behavior it may backfire. Consider the well known daycare center/ school study wherein parents were punished with a minimal fine if they didn’t pick their child at time after school. Thsi resulted in more parents being late to pick their child as instead of seeing it as a a moral or ethical issue involving the guilt system, they re-framed it and started seeing it an economical terms and using a reward (cost/benefit analysis) system.

Another famous example is that of opt-in or opt-out forms for organ donation and the corresponding different rates of organ donations in different countries. Here Max and Ann advocate Richard Thaler style Nudges to make best use of human blind spots to achieve ethical policy goals.

Max and ANN touch on a vriety of t=ethical issue aand blind spots at individual , organizational and society level and the discourse is peppered with actual real world examples like Enron – Arthur Anderson fiasco or Ford Pinto gas-chamber disaster. The examples, although taken from the US point of view, have global appeal and visibility and would be accessible to people form other nations too. This book is a must read for those who are in charge of organizational or society level implementation of ethical policies and programs, but is also helpful for us , the corporate or academic individual contributors/ mangers/administrators as to how we can apply the psychology of bounded ethicality to change ourselves and the world around us.

Despite having a strongly ethical/ moral agenda, the book strays clear of imposing a particular set of ethical values , either implicitly or explicitly, on others. The only appeal they make is to be true to oneself and if one wants to be ethical how to not be foooled into thinking that one is indeed acting ethically while indulging in unethical (by ones own standard) behavior. If you want to be an ethical person or organization and are sometimes left nonplussed by the unethical behavior that still ensues nonetheless, then this is the right book to help you understand and correctly ensure that ethical behavior happens when push comes to shove.

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2 factor theories of personality

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While most people are generally aware of the five factor model of personality (that is the FFM or OCEAN model that is revealed by factor analysis), the two factor models of personality may not be that readily apparent, though most readers will be familiar with some form or the other of the 2 factor models of personalities like the four humors/temperaments of the Greeks or the enneagrams or the temperaments used in Kiersey personality sorter.

In brief, two factor models of personality posit that individuals differ on two bipolar dimensions and that one’s personality type or temperament can be determined based on whether one is high or low on these 2 dimensions. for eg consider factor 1 and factor 2 as the 2 underlying personality factors; then there would be 4 typical temperaments : high factor 1, high factor 2; high factor 1, low factor 2; low factor 1, high factor 2; and low factor 1, low factor 2. Typically the extremes of the bipolar factors would be named such that low factor 1 corresponds to some trait and high factor 1 to opposed trait and similarly for factor 2.

The scheme becomes sometimes more complex by not mandating that a personality type lies on extremes, but positing that the balanced or middle value of these factors is also relevant; in these cases up to 9 personality types can be created by using the 3 typical values (high, mid, low) of the two factors. Enneagrams uses this schema.

To clarify by way of an example, the ancient Greeks posited 2 underlying personality factors – a hot-cold factor that coded the response-delay as to whether response was quick or slow to follow an event; and a dry-wet factor that coded whether the response was sustained or subsided quickly. This resulted in 4 temperaments: sanguine ( Air i.e. hot and wet; quick onset and quick offset; the happy-go-luck personality ) ; choleric (Fire i.e. hot and dry ; quick onset but prolonged offset; the energized or angry personality) ; Phlegmatic ( Water i.e. cold and wet; prolonged build-up but quick offset; the hard-to-provoke calm personality) and finally melancholic (Earth i.e. cold and dry; prolonged onset and prolonged offset ; the classical brooding personality) .

As one can see from the Wikipedia page on 2 factor models of personality, there are a lot of theories that define their personality types on the basis of 2 underlying factors one of which is factor 1 (the Wikipedia page cites that as extroversion scale) and teh second is factor 2 (which the Wikipedia labels people-task orientation scale, a nomenclature to which I am more sympathetic).

There is a table listed at the end of the Wikipedia article and form a cursory look at the table one can see that the interpretation of the two factors have changed from time to time; it began as affect/emotion based interpretation; got morphed into behavioral terminology; briefly flirted with motivational constructs that lead to character types(refer Fromm) and finally also had some recent cognitive interpretations. I am a big proponent of the ABCD model of psychology and the eight stage models of personality; I have formerly reconciled the ABCD model with eight personality factors/stages by following Theodore Millons approach whereby each Affect, Behavior, Desire (Motivation) and Cognition is split in 2 underlying polarities viz, pleasure/pain; active/passive; self/other and broad/narrow respectively.

While reconciling the above I have also been acutely aware that I am more focused on the person side of personality rather than the situation side of personality. Those who are aware of the person-situation debate in personality psychology will be aware that any analysis that focuses on person to the exclusion of environment/situation is not doing full justice to the study of personality or psychology. To remedy that I propose that while factor 1 in each ABCD domain can be used as a proxy for the splitting of Affect, Behavior, Desire or Cognition under the 2 polarities and in internal focused , the factor 2 is more in relation to the environmental/ situational effects and is more external.

If you have lost me till now, please bear patience. Let me clarify by way of an example. consider the DiSC theory and assessment produced by William Martson. He proposed 2 factors ; Factor 1 is Active/passive with reference to behavior of person and Factor 2 is open/controlled or favorable/antagonistic with reference to the environment one chooses to operate in/ finds oneself in. Thus, his definition of DISC as follows:

Dominance, which produces activity in an antagonistic environment; with a feeling of unpleasantness until stimulus is acted upon
Compliance, which produces produces passivity in an antagonistic environment; with a feeling of unpleasantness until stimulus is reconciled
Inducement, which produces activity in a favorable environment; with a feeling of pleasantness increasing as interaction increases
Submission, which produces passivity in a favorable environment; with a feeling of pleasantness increasing as yielding increases

Of course he is working on 2 levels – the Affect level where he discusses feelings and emotional tone and stimuli and the Behavioral level where he discusses active/passive behavior in a appropriate environment. With this I am all set to propose my new 16 factors theory of personality that may also bridge the gap between ABCD model of personality/psychology, the eight stages /factors theory of personality and the 16 personality factors or the 16 MBTi types.

To recall, Affect is the first stage/domain where pleasure/pain polarity is operational; I propose we also take in account a second polarity/factor as to whether the stimuli causing pleasure(pleasantness)/ pain(pleasantness) is present/being introduced or being recalled/ is absent. Let us call this factor Stimuli present/stimuli absent.

Behavior is the second stage/domain where active/passive polarity is operational; here the effect of environment can be subsumed under the polarity of whether the environment is favorable or antagonistic. Let us call this factor env favorable/antagonistic .

Desire is the third stage /domain where the motivational impetus can be either Self /Other focused. Here the environment/situational factors to consider are the significant others or the desirable objects – be it things or peoples . I call this polarity of being concerned with objects the things/ people factor.

Cognition is the final fourth stage/domain where the operational polarity is that of Broad/narrow – or put another way abstract(generalized) and concrete (specialized) ; here I posit that the system which is being cognized can be either chaotic/ orderly and that view of how the system is conceived results in factor of system chaotic/orderly.

Let me now elaborate all the 16 different types that emerge once one takes all these 2 factors (diff for each domain) and the 4 domains (ABCD) under consideration.

Affect driven combinations/types :

  1. generally feels pleasant due to presence of stimuli (a happy-g-lucky sanguine person; predominant emotion : joy; ‘reward’ driving factor in terms of reinforcement theory)
  2. generally feels pleasant due to absence of stimuli ( a lazy , lethargic., contended phlegmatic personality; ‘relief’ in terms of reinforcement theory) .
  3. generally feels unpleasant due to presence of stimuli ( an angry person energized to remove that stimuli; choleric with predominant emotion anger and ‘punishment’ driven in terms of reinforcement theory;)
  4. generally  feels unpleasant due to absence of stimuli (a sad person grieving loss of a beloved object ;melancholic with  predominant emotion sadness and ‘penalty’ is the reinforcement principle in use)

Behavior driven combinations/types

  1. Actively strives in favorable environments. (Influence/Inducement in DiSC terminology)
  2. Actively strives in even antagonistic environments (  dominant in DiSC terminology)
  3. Passively accommodates in even favorable environments (Submission/ steadfastness in DisC terminology)
  4. Passively accommodates in unfavorable environments ( Compliance in DiSC)

Desire /Motivation driven combinations/types leads to Fromm’s Character orientations

  1. Accommodating others with a focus on people – Marketing Character orientation as per Fromm
  2. Accommodating others with a focus on things – Receptive orientation-Fromm
  3. Assimilating in self the other people – Manipulative orientation-Fromm
  4. Assimilating in self with a focus on things- hoarding orientation-Fromm

Cognition driven combinations can be correlated with Hermann Brian dominance Instrument

  1. Broad/generalized synthesis of chaotic patterns ( Imaginative thinking style)
  2. Broad/generalized synthesis of ordered  patterns (Interpersonal thinking style)
  3. Narrow/specialized analysis of chaotic patterns ( Sequential thinking style)
  4. Narrow/specialized analysis of orderly patterns  ( Logical thinking style)

Of course I would love to correlate the cognitive factors with the Beauty and sublime factors of Kant but am unable to paint a coherent picture at this time. Maybe one day I will.

How do you find the above marriage of ABCD theory with 2 factor models of personality? do let me know via comments.

 

 

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